Terms of Service | Ava Reform

This website is operated by Ava Reform. Throughout the site, the terms "we," "us," and "our" refer to Ava Reform. Ava Reform offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

We reserve the right to update these Terms at any time by posting changes to this page. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction in your use of the Service. A breach of these Terms will result in immediate termination of your access to the Service.

Section 2. Fitness Equipment Use and Assumption of Risk

Ava Reform products are exercise equipment intended for personal, home use. Use of any Pilates reformer or related equipment involves inherent physical risk, including but not limited to the risk of injury from improper use, overexertion, or pre-existing health conditions.

By purchasing and using an Ava Reform product, you acknowledge and agree that:

• You should consult a physician before beginning any new exercise program, particularly if you are pregnant, have a pre-existing injury, or have any medical condition that could be affected by physical exercise.

• You are responsible for using the product as directed, including following all assembly instructions, safety warnings, and the maximum weight capacity of 500 lbs. Ava Reform is not responsible for injury or damage resulting from misuse, unauthorized modification, or failure to follow provided instructions.

• You assume the risks associated with physical exercise and use of exercise equipment, to the fullest extent permitted by law. Ava Reform's liability for any injury, loss, or damage arising from product use is limited as described in Section 13.

• Adult supervision is required for use by minors, and Ava Reform products are not designed or intended for unsupervised use by children.

Nothing in this section limits any warranty or right you may have under applicable consumer protection law, or affects rights that cannot be waived under the law of your jurisdiction.

Section 3. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 4. Accuracy, Completeness, and Timeliness of Information

Material on this site is provided for general information only and should not be the sole basis for a purchasing decision. We reserve the right to modify site content at any time without obligation to update it.

Section 5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We may modify or discontinue the Service, in whole or part, without notice, and shall not be liable for any resulting loss.

Section 6. Products and Orders

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Cancellation and Return Policy.

We make every effort to accurately display our products, but cannot guarantee that your device's display will exactly match the actual product's color or finish.

We reserve the right to limit sales by person, household, geographic region, or jurisdiction, and to discontinue any product at any time.

Section 7. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors, or that use duplicate account, payment, or shipping details.

You agree to provide current, complete, and accurate account and payment information, and to promptly update it as needed.

Section 8. Optional Tools and Third-Party Links

We may provide access to third-party tools or links over which we have no control. Use of such tools or links is at your own risk, and we are not responsible for third-party content, products, or services.

Section 9. User Comments and Submissions

If you submit comments, reviews, or other content to us, you grant us the right to use, edit, and publish that content without compensation or obligation of confidentiality. You are solely responsible for the accuracy and legality of anything you submit.

Section 10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors or omissions in product descriptions, pricing, or availability, and to cancel orders based on inaccurate information, even after an order has been submitted.

Section 12. Prohibited Uses

You may not use the site for any unlawful purpose, to infringe on intellectual property rights, to harass or discriminate against others, to transmit malicious code, to scrape or crawl the site without permission, or to interfere with the site's security features.

Section 13. Product Warranty

Ava Reform products are covered by the warranty terms described in our Warranty Policy. Except as expressly stated there or required by applicable law, products are provided without additional warranties of any kind, whether express or implied.

Section 14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, or error-free.

To the fullest extent permitted by law, Ava Reform, its officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product, including but not limited to lost profits or data except where such liability cannot be excluded under applicable law, including for injury caused by our negligence or defective products, where required by law.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

Section 15. Indemnification

You agree to indemnify and hold Ava Reform harmless from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or violation of any law or third-party right.

Section 16. Intellectual Property

All content on this site including the Ava Reform name, logo, product designs, photography, and written content is the property of Ava Reform or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute this content without our express written permission.

Section 17. Dispute Resolution and Arbitration

Any dispute arising from these Terms or your use of the Service will first be addressed informally by contacting us at info@avareform.com. If a dispute cannot be resolved informally within 30 days, both parties agree to resolve it through binding arbitration on an individual basis, rather than in court, except where prohibited by law. Both parties waive the right to participate in a class action.

This section does not prevent either party from seeking relief in small claims court for qualifying disputes.

Section 18. Severability

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full effect.

Section 19. Termination

These Terms remain effective until terminated by you or us. We may terminate your access to the Service at any time if you fail to comply with these Terms, without affecting amounts already due.

Section 20. Governing Law

These Terms are governed by the laws of the State of [State], United States, without regard to conflict of law principles.

Section 21. Entire Agreement

These Terms, along with any policies referenced herein, constitute the entire agreement between you and Ava Reform regarding use of the Service, superseding any prior agreements or communications.

Section 22. Changes to These Terms

We may update these Terms at any time by posting changes to this page. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Section 23. Contact Information

Questions about these Terms should be sent to info@avareform.com

Ava Reform 1480 NW North River Dr, Miami, FL, 33125